All posts by Amy Hall

Thoughts on Capacity Exchange for Service Companies

Transcript: I’m testing something called capacity exchange. This is something I’m building into some of our firm’s growth models. And so I wanted to share it in a quick video. It has to do when our clients ask us, “Hey, how do you hire somebody or promote somebody? What’s happening there? And how do I do that well?” And what we always tell the owners of the agencies we work with, we say, “Make sure when you give money to a team member, you get something back in return.” And basically, we call that a capacity exchange. And so basically […]

Read more