If you’ve been a Blumer client for any length of time, you know we are all about processes: consistent, regular, documented workflows that make client work flow smoother and allow us to hit a high level of quality in our financial support of our clients, day in and day out. What might not be so obvious is that we are also all about making steady, continual improvements in our processes. When we hear client comments or see trends that make us rethink what and how we do things, we get together as a team to analyze the issue, come up […]
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